Returns

Can I return items?

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have another 14 days to return your product. You will then receive the full order amount including
shipping costs credited. Only the costs for return from your home to the
web shop are at your own expense.

If you exercise your right of withdrawal, the product will
with all accessories supplied and - if reasonably possible - in the original condition and packaging returned to the entrepreneur. If the product is damaged or the packaging is damaged more than necessary to sell the product, we can pass on this reduction in value of the product to you. Therefore, treat the product with care and ensure that it is properly packaged when returned.

Do you want to return your product? Please contact us via info@solulu.nl.

We will then refund the order amount due within 14 days of notification of your return, provided that the product has already been returned in good order.